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Privacy Policy

1. Introduction

Clean With Care Services ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

2. Information We Collect

2.1 Personal Information

We may collect the following personal information:

• Name and contact information (phone number, email address)
• Property address and service location details
• Service preferences and cleaning requirements
• Payment information (processed securely through third-party providers)
• Communication records and service history

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and browser information
• Website usage data and analytics
• Cookies and similar tracking technologies
• Device information and operating system details

3. How We Use Your Information

We use your personal information for the following purposes:

• Providing and delivering our cleaning services
• Processing payments and managing billing
• Communicating about appointments and service updates
• Improving our services and customer experience
• Marketing and promotional communications (with your consent)
• Complying with legal obligations and protecting our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist in our operations (background check companies, payment processors)
• When required by law or to protect our legal rights
• In connection with a business transfer or merger
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights and Choices

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent where applicable

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookie settings through your browser preferences.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website with a new effective date.

12. Contact Information

This Privacy Policy is effective as of the date listed above and applies to all information collected by Clean With Care Services.